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Employment

Job Openings

Thank you for your interest in Quantum Sails. We are headquartered in Traverse City, Michigan, but our lofts are located in sailing locations around the world. From Traverse City to Sydney Australia, our team is composed of great people with a passion for sailing and delivering great customer service.

To apply for one of the positions below, contact Human Resources:

904.454.2236

Canvas Department Manager

Annapolis, MD

Our ever expanding Canvas Department is seeking a Manager to oversee day-to-day operations as well as long term growth. In addition to managing the canvas fabricators, this position will also be responsible for canvas fabrication, repair, estimating, and client interaction.

Details

Employment Type: Full Time

Experience Required:

Manages Others:

Travel:

Required Skills

3+ Years Experience with canvas fabrication and repair
Desire and ability to provide superior client care
Meticulous attention to detail
High level of commitment (promises must be kept)
Strong prioritization and organizational skills  
Basic understanding of sailing and sailing terminology
Highly motivated and able to recognize and work towards long term goals
Outgoing personality – engaging, personable, and empathetic to clients' needs

Customer Service Representative (CSR)

Chicago, IL
Seabrook, TX
Traverse City, MI
St Clair Shores, MI

The Customer Service Representative (CSR) will work independently to assist Sail Consultant(s) and Service Departments to interact with clients, ensure delivery of products as contracted, and liaise between departments to ensure on time delivery and promise fulfillment. The CSR will provide regional support for all Quantum clients and proactively manage and monitor client accounts to guarantee all clients receive the highest level of satisfaction from their products and their interaction with Quantum Sails. This position will be the primary point of contact for client communication through to order fulfillment. CSRs will focus energies on prospecting for new clients and new revenue opportunities through existing clients.  Pay is DOE and full time positions will be eligible for full company benefit package. Please send resumes or CV to resumes@quantumsails.com.

 

Details

Employment Type: Full Time

Experience Required:

Manages Others:

Travel:

Required Skills

Sailing Experience required
Desire and ability to provide superior client care
Meticulous attention to detail
High level of commitment (promises must be kept)
Strong prioritization and organizational skills
Problem-solving skills and granular understanding of supply chain management
Extensive computer and Internet experience is required
Solid understanding of Microsoft office applications including, MS Word, Excel, and Outlook 
Strong time-management and decision-making skills
Ability to communicate effectively orally and in writing
Required to have and maintain a current driver’s license
Highly motivated and able to recognize and work towards long term goals
Outgoing personality – engaging, personable, and empathetic to clients’ needs
Basic understanding of sailing and sailing terminology
Must be able to actively engage new clients at marinas, in boat yards, and in foreign environments
Forward thinking – must be able to identify and overcome unexpected difficulties
Committed to success – must embrace the “Say – Do” mentality
Must be fluent in English and be able to read and write in English 

Sail Consultant - Experience required

Chicago, IL
Annapolis, MD
Seabrook, TX
Portsmouth, RI
Pt. Richmond, CA
St Clair Shores, MI

Quantum Sails is recruiting for experienced Sail Consultants to market and sell sails and service. An ideal candidate will have three to five years of sailing experience, be able to maintain timely and accurate records using company software, follow up on leads, develop prospects, and continually educate on company product features and pricing. The Sail Consultant will be responsible for the customer lifecycle from prospect through to delivery of product and assure customer satisfaction.  Pay is DOE and full time positions will be eligible for full company benefit package. Please send resumes or CV to resumes@quantumsails.com.

 

Details

Employment Type: Full Time, Part Time

Experience Required:

Manages Others:

Travel:

Required Skills

Sailing experience
Must be assertive with an outgoing personality
Conscientiousness
Respectful of coworkers and customers
Stong listening skills
Must have a positive attitude
Resourceful
Must be able to comply with company policy and procedure

Service/Production Sailmaker

Chicago, IL
Traverse City, MI
St Clair Shores, MI

Service Technicians
Quantum Sails is recruiting for full time Service Technicians to work in several locations in the United States. Ideal candidate must be detailed oriented, able to work well in a team environment and work with limited supervision. Sailmaking or sail repair experience preferred but not necessary. Pay is DOE/full benefits package available. Please send CVs or resumes to resumes@quantumsails.com.

Details

Employment Type: Full Time

Experience Required:

Manages Others:

Travel:

Required Skills

Ability and desire to provide excellent customer service
Reliability and strong work ethic
Strong prioritization and organizational skills
Strong problem solving skills
Exceptional time management and decision making skills
Strong oral and written communication skills
Must be able to follow through on commitments

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