Services & Support

Customer Service

Making Your Challenges Our Own

It’s one thing to make exceptional sails, but we go even further by making your challenges our own. With superior and personalized customer service, we’re with you every step of the way as loyal advisors, friends and fellow sailors. It’s about providing unparalleled customer service and serving as a trusted resource and partner for all your sailing needs. Here’s what you can expect from a Quantum Sail Consultant:

 

Cruising Customers

  • Expert consultation to guide you through choices of materials, construction options, hardware, sizing, sail handling systems, etc. Every sail is customized to your needs.
  • Detailed, on-board measurement to ensure a perfect, custom fit for your sails.
  • Collaboration throughout the process to ensure your needs are being met and you know what you are getting and why.
  • New sail installation and instruction to fit, fine-tune, and instruct you in the use and care of your sails.
  • Excellent product warranty backed by sailing and service experts at more than 60 locations around the globe.
 

Racing Customers

  • Expert consultation on materials, design, sail optimization, engineering, hardware, etc. Every sail is customized to your needs.
  • Access to Quantum’s racing, design, and service experts.
  • Detailed, on-board measurement to ensure a perfect, custom fit for your sails.
  • Collaboration throughout the process to ensure your needs are being met and you know what you are getting and why.
  • New sail installation and instruction to fit, fine-tune and ensure peak performance.
  • Excellent product warranty backed by sailing and service experts at more than 60 locations around the globe.